Legal & Data
Privacy Policy
Lestari Cendekia takes the handling of personal information with care. This policy sets out plainly what data we collect when you use our website or enquire about our programmes, how that data is used, and what rights you hold over it.
Last updated: · Effective date:
1. Introduction
Lestari Cendekia ("we", "our", "us") operates the website at lestaricendekia.info and delivers financial education programmes from our premises at 119 Jalan Mont Kiara, 50480 Kuala Lumpur.
This Privacy Policy applies to personal data collected through this website, through our contact forms, and in the course of delivering our programmes. It is prepared in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
By using this website or submitting an enquiry, you acknowledge that you have read and understood this policy. If you have questions, please write to [email protected].
2. Data We Collect
Information you provide directly
- Full name and preferred name
- Email address
- Telephone number (if provided)
- The content of your enquiry or message
Information collected automatically
- Browser type and version
- General geographic region (country or city level)
- Pages visited and time spent on each page
- Referring website (how you arrived at our site)
Legal basis for processing
We process your data on the basis of your consent (when you submit a form), our legitimate interest in responding to enquiries, and where necessary to fulfil a contract with you.
Retention
Enquiry records are held for up to 36 months. Programme participation records may be retained for up to 7 years for administrative and compliance purposes. We do not retain data beyond what is reasonably required.
3. How We Use Your Data
Personal data submitted through this website is used solely for the following purposes:
- To respond to your enquiry or request for information
- To process enrolment in our programmes
- To send session-related communications (reminders, materials, summaries)
- To improve the content and usability of this website
- To comply with any applicable legal or regulatory obligations
We do not sell, rent, or trade personal data to any third party. We do not use personal data for unsolicited marketing without your explicit agreement.
We may share data with third-party service providers (such as email delivery services) only to the extent necessary to operate our communications, under appropriate data processing agreements.
4. Data Protection Measures
We take the security of personal data seriously and maintain the following measures:
- Data in transit is protected using SSL/TLS encryption
- Access to personal records is restricted to authorised personnel only
- Our hosting environment undergoes regular security reviews
- We conduct periodic internal audits of data handling practices
In the event of a data breach that poses a risk to the rights and freedoms of individuals, we will notify the relevant authority and affected individuals as required under Malaysian law and within a reasonable timeframe.
5. Cookies
This website uses cookies to support basic functionality and to understand how the site is used. Cookies are small text files stored in your browser.
- Essential cookies — required for the site to function correctly; cannot be disabled
- Analytics cookies — help us understand visitor behaviour in aggregate form
- Preference cookies — remember choices such as cookie consent decisions
You may manage your cookie preferences at any time. For full details, see our Cookie Policy.
6. Your Rights
Under the Malaysian Personal Data Protection Act 2010, you have the following rights regarding your personal data:
- Right of access — to obtain a copy of the personal data we hold about you
- Right to correction — to request correction of inaccurate or incomplete data
- Right to withdraw consent — to withdraw consent for marketing or non-essential processing at any time
- Right to limit processing — to request that we cease processing in certain circumstances
- Right to lodge a complaint — with the Department of Personal Data Protection (JPDP) Malaysia if you believe your rights have been infringed
To exercise any of these rights, write to [email protected]. We will respond within 21 days.
7. Third-Party Links
This website may contain links to external sites for reference purposes. Lestari Cendekia is not responsible for the privacy practices or the content of those external sites. We encourage you to read the privacy policy of any site you visit.
8. Children's Privacy
Our programmes and this website are directed at adults aged 18 and above. We do not knowingly collect personal data from persons under 18 years of age. If you believe we have inadvertently collected such data, please contact us so that we may remove it promptly.
9. Policy Updates
We may revise this Privacy Policy from time to time. When we do, the updated version will be published on this page with a revised "Last Updated" date. For material changes that significantly affect how your data is handled, we will notify current programme participants by email where we hold their contact details.
Continued use of this website following any change constitutes acceptance of the revised policy.
10. Contact
For any questions about this policy or about the personal data we hold, please contact our data officer:
Lestari Cendekia
119 Jalan Mont Kiara, 50480 Kuala Lumpur, Malaysia
Email: [email protected]
Phone: +60 3-6485 2719